testking 70-685 pdf download : Apr 2021 Edition

Exam Code: 70-685 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Certification Provider: Microsoft
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2021 Apr 70-685 Study Guide Questions:

Q91. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 9, Wingtip Toys

Scenario:

You are an enterprise desktop support technician for Wingtip Toys. Wingtip Toys has two offices.

Active Directory Configuration

The network contains a single Active Directory domain. An Active Directory site exists for each office. The network contains the organizational units (OUs) that are shown in the following table:


The network contains an enterprise root certification authority (CA). Certificate autoenrollement is enabled for all users.

Network Configuration

Each office has a wireless network. You control access to the wireless network in office 1 by using Network Access Protection (NAP). A Group Policy object (GPO) named GPO1 configures the NAP settings for the computers in office 1.

Resource Access

The Documents folders of all users are encrypted by using Encrypting File System (EFS). The Documents folders of all users are backed up daily.

A Web server named Web1 hosts an internal Web site named WebSite1. Users connect to WebSite1 from the Internet by using the URL http://website1.wingtiptoys.com. The domain name website1.wingtiptoys.com is resolved by using the hosts file that is located on each client computer.

Users frequently work from home. Home users connect to the internal network by using SSTP- based VPN connections.

Line of Business Applications

Your company has a line-of-business application named App1. App1 is installed only on computers that run Windows XP. You test App1 by using the Microsoft Application Compatibility Toolkit (ACT). ACT reports that App1 can be made compatible to run on Windows 7.

You deploy App1 on a test Windows 7 computer and notice that it fails to run.

You need to ensure that App1 runs on Windows 7 computers. 

What should you do?

A. Digitally sign App1.

B. Develop and deploy a shim for App1.

C. Configure an AppLocker policy.

D. Configure a Software Restriction Policy.

Answer: B


Q92. Your company network has 500 client computers that run Windows 7. Your team consists of 20 desktop support technicians.

Two technicians troubleshoot a hardware-related performance issue on a computer. The technicians obtain different results by using their own User Defined Data Collector Sets.

You need to create a standardized Data Collector Set on a network share that is accessible to your team.

What should you create?

A. Event Trace Data Collector Set

B. Performance Counter Data Collector Set

C. Performance Counter Alert Data Collector Set

D. System Configuration Information Data Collector Set

Answer: B


Q93. A company has new portable computers running Windows 7.

On one of the computers, the USB mouse cursor does not move. You connect the mouse to another computer, where it works correctly.

You need to recommend possible solutions to the problem.

What should you recommend? (Choose all that apply.)

A. Connect the mouse into a different USB port.

B. Enable the USB controller in the BIOS.

C. Disable the computer's trackpad.

D. Disable Hot Keys on the computer.

E. Turn on Mouse Keys.

Answer: ABC


Q94. All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services domain. All servers run Windows Server 2008 R2 and are located in the main office.

A remote office connects to the main office by using a cellular network.

Employees at the remote office frequently download a daily report from an IIS Web server at the main office, which causes them to incur excessive pay per bandwidth usage costs.

You need to decrease the network bandwidth usage costs incurred by the remote office.

What should you do?

A. Implement DirectAccess.

B. Implement VPN with compression.

C. Implement Distributed File System.

D. Configure Branch Cache.

Answer: D


Q95. The help desk reports that several client computers in branch office 1 are missing security updates.

You need to identify which security updates are missing.

What should you request?

A. that a WSUS administrator generate a Computer Report from WSUS1

B. that a domain administrator run the Microsoft Baseline Security Analyzer (MBSA)

C. that a desktop support technician run a Windows Defender scan on each computer

D. that a desktop support technician generate a System Configuration report for each computer

Answer: B


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Q96. All client computers on your company network run Windows 7. All servers in your company run Windows Server 2008 R2. Employees use a VPN connection to connect to the company network from a remote location.

Software updates are not being applied to the client computers because employees log off before the updates are applied.

You need to ensure that software updates are always applied to the client computers.

What should you do?

A. Configure the Direct Access feature.

B. Configure the VPN Reconnect feature.

C. Use Group Policy to publish a package that contains the software updates.

D. Use Group Policy to redeploy a package that contains the software updates.

Answer: A


Q97. All client computers on your company network run Windows 7. The computers are members of a Windows Server 2008 Active Directory Domain Services domain.

Malicious software is spreading automatically from removable drives.

You need to ensure that malicious software does not automatically run on the computers.

What should you do?

A. Disable the Windows Installer by using Domain Group Policy.

B. Disable the Autoplay function by using Domain Group Policy.

C. Disable the ActiveX installation policy by using Domain Group Policy.

D. Prevent the installation of unsigned drivers by using Domain Group Policy.

Answer: B


Q98. A company has a main office and a branch office. The network contains a single Active Directory domain. All computers are members of the domain.

Five users in the branch office report that their Windows 7 computer is slow when it runs multiple applications.

From your computer, you need to identify the application that consumes the most processor resources on the computers.

Which tool should you use?

A. Event Viewer

B. Performance Monitor

C. CPU Meter gadget

D. Task Manager

Answer: B


Q99. Datum hires several consultants to work at the main office for six months. The consultants require Internet access.

The help desk reports that the consultants cannot access the company's wireless network.

You need to ensure that the consultants have wireless access to the Internet. The solution must adhere to the corporate security policy.

What should you request?

A. that a wireless access key be given to each consultant

B. that a user certificate be generated and imported to each consultant's computer

C. that a computer certificate be generated and imported to each consultant's computer

D. that a network administrator install a wireless access point that is connected directly to the Internet

Answer: D


Q100. You are deploying a WAP in one of the company's locations.

You need to ensure that wireless connectivity meets the company's requirements.

What should you recommend? (Choose all that apply.)

A. Link the GPO to an OU that contains all client computer accounts.

B. Create a GPO and define an IP Security policy.

C. Create a GPO and define a Wireless Network (IEEE 802.IX) policy.

D. Create a GPO and define a Network List Manager policy.

E. Link the GPO to an OU that contains all user accounts.

Answer: AC


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Q101. A company has computers that run Windows 7 Enterprise.

A user's computer has been crashing and showing error messages over the past several days.

You need to gather historical information about the errors.

Which tools should you use? (Choose all that apply.)

A. Troubleshooting in Control Panel

B. Performance Monitor

C. Disk Defragmenter

D. Event Viewer

E. Reliability Monitor

Answer: DE


Q102. VPN users report that they cannot access shared resources in the branch offices. They can access shared resources in the main office.

Users in the main office report that they can access shared resources in the branch offices.

You need to ensure that the VPN users can access shared resources in the branch offices.

What should you request?

A. that a change be made to the routing table on VPN1

B. that VPN1 be configured to support PPTP-based VPN connections

C. that the routers between the main office and the branch offices be reconfigured

D. that a DNS record for servers in the branch offices be added to the Internet DNS zone for fourthcoffee.com

Answer: A


Q103. You deploy a WAP in the company's Beijing office. Client computers connect to it by using the WiFi GPO. You deploy an 802.IX authentication server that is used to authenticate wireless connections.

You need to ensure that the wireless authentication meets the company's requirements.

Which security option should you configure the wireless connections to use?

A. WPA-Enterprise

B. WEP

C. WPA2-Personal

D. No authentication (Open)

Answer: A


Q104. A corporate environment includes client computers running Windows 7 Enterprise. The client computers are joined to an Active Directory Domain Services (AD DS) domain. A member server named SERVER01 hosts shared folders and a website. DNS is the primary name-resolution protocol in use. There have been no recent changes to the DNS entries.

The user of a client computer named PC01 can access the shared folders, but cannot access the website by using Windows Internet Explorer. Users of other client computers can access the shared folders and the website.

You need to recommend an approach for ensuring that the user can access the website from PC01.

What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

A. Clear the proxy server setting from Internet Explorer on PC01.

B. Run the ipconfig /registerdns command from SERVER01.

C. Run the ipconfig /flushdns command from PC01.

D. Restart the World Wide Web Publishing service on SERVER01.

Answer: C


Q105. A group of users from office 2 travels to office 1 to work on a project. The users from office 2 report that they are unable to connect to the wireless network in office 1 from their portable computers.

A help desk administrator manually provides the users with access to the wireless network. You need to ensure that the next time users from office 2 travel to office 1 they can connect to the wireless network in office 1.

What should you request?

A. Link GPO1 to Office2-Users-OU.

B. Link GPO1 to Office2-Computers-OU.

C. Change the office attribute for the user accounts.

D. Change the location attribute for the computer accounts.

Answer: B



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