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Q11. Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?
A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect
Answer: E
Explanation:
The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.
Q12. For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information?
A. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.
C. Navigate to Cisco Unified CM Administration > Tools > System Reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports.
Answer: A
Q13. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.)
A. Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
B. Issue the restart command under the ephone-dn configuration of the phone.
C. Issue the reset command under the ephone configuration of the phone.
D. Issue the reset command under the ephone-dn configuration of the phone.
E. Issue the reset H.H.H (mac-address) command telephony-service configuration.
F. Issue the reset H.H.H (mac-address) command under global configuration.
Answer: A,C,E
Q14. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?
A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.
Answer: B
Q15. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?
A. 4
B. 6
C. 7
D. 8
E. 9
Answer: D
Q16. Which server does Cisco recommend that you configure before a CUCM backup?
A. SFTP
B. FTP
C. SNMP
D. TFTP
Answer: A
Q17. Which client supports Cisco Unified Presence?
A. Jabber
B. Lync
C. Skype
D. Quip
Answer: A
Q18. Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
A. TCP
B. UDP
C. IMAP
D. HTTP
Answer: A
Q19. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?
A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #
Answer: C
Q20. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A