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Q21. An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?

A. Docking station

B. Set-top box

C. KVM switch

D. USB hub

Answer: A

Q22. A machine receives an IP address starting with 169.254.x.x when which of the following occurs?

A. When the machine is using IPv6

B. When the next IP range begins with 169.253

C. When the DHCP server does not respond

D. When the operating system is Unix or Linux

Answer: C

Q23. Which of the following should a technician do NEXT after reporting an incident?

A. Delete the content

B. Confiscate the PC

C. Go back to work

D. Document the incident

Answer: D

Q24. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?

A. 802.11a 

B. 802.11ac 

C. 802.11g 

D. 802.11n

Answer: B

Q25. Which of the following technologies can be accessed through the DisplayPort? (Select TWO).




D. FireWire


Answer: C,E

Q26. A technician is building a workstation that is to be used as an HTPC and will sit next to the audio receiver. Which of the following form factors would the technician MOST likely use because of its size?


B. Mini-ITX


D. Micro-ATX

Answer: B

Q27. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?

A. Install the memory in the four white slots

B. Install the memory in the four blue slots

C. Consult the motherboard documentation

D. Install the memory in slots 0 through 3

E. Fill all slots with memory

Answer: C

Q28. Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?



C. Tape backup


Answer: D

Q29. Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?

A. Fitness monitor

B. e-Reader

C. Smartwatch

D. Smartphone

Answer: A

Q30. Which of the following would be the MOST important factor to consider when building a virtualization workstation?

A. High-end graphics card with onboard memory

B. A compact form factor

C. Dual monitor support

D. Maximum RAM and CPU cores

Answer: D