Top 10 tutorials 220-902 for IT professionals (151 to 160)

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2021 Apr 220-902 vce

Q151. Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like a quick solution that would most likely fix the issue. Which of the following methods can the technician use? 

A. Initiate a factory reset 

B. Perform a hard reset 

C. Remove the MicroSD card 

D. Rollback the OS update 


Q152. A technician is trying to prevent a local application from reaching the web due to security concerns. Which of the following solutions could BEST prevent the application from reaching the web? (Select TWO). 

A. Configure the workstation for a static IP 

B. Disable all wireless network connections 

C. Remove shortcuts to the application 

D. Block the application in Windows Firewall 

E. Change network location to Work 

F. Reroute the web address in HOSTS file 

Answer: D,F 

Q153. A Google account on an Android device by default will synchronize to which of the following locations? 

A. Cloud 


C. PC desktop 

D. MicroSD 


Q154. Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery drain? 

A. Unpaired Bluetooth 

B. Weak signal 

C. Defective SD card 

D. Malware 


Q155. A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO). 

A. Integrated system video chip is failing and/or near death. 

B. Video drivers were not installed directly from Microsoft update. 

C. Incompatible or untested video drivers have been installed. 

D. The BIOS is not set for the proper operation temperature of the video chipset. 

E. The BIOS is underclocking the video card’s operating speed. 

Answer: A,C 

Regenerate 220-902 practice test:

Q156. A technician opens a customer’s computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer? 

A. Use compressed air to free the dust from the components and remove it with an ESD vacuum. 

B. Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away. 

C. Use a shop vacuum with enough power to ensure all dust has been removed. 

D. Remove as much dust as possible by hand and use compressed air to blow the rest out. 


Q157. Which of the following will help to protect an organization from further data exposure AFTER a list of user passwords has already been leaked due to policy breach? (Select TWO). 

A. Use multi-factor authentication 

B. Require strong passwords 

C. Enable file encryption 

D. Educate end users 

E. Restrict user permissions 

Answer: A,D 

Q158. A user’s email inbox is suddenly receiving dozens of rejection messages from various mail servers. Which of the following would the technician perform to BEST solve the issue? 

A. Change the user’s email password. 

B. Enable spam filtering on the email account. 

C. Change the email account from POP to IMAP. 

D. Disable the user’s email account. 


Q159. A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem? 

A. Running a full DEFRAG on the system 

B. Clearing the AppData temp folder entirely 

C. Clearing the Windows Update download cache entirely D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website 


Q160. A technician has purchased a new surge protector to protect equipment in the production environment. The surge protector’s features safeguard the connected equipment by directing surges to the: 

A. path of shortest conductance. 

B. path of lowest inductance. 

C. path of highest voltage. 

D. path of least resistance.