A Review Of Printable 220-902 training materials

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2021 Apr 220-902 exams

Q131. A technician is noticing extremely slow performance on a computer and would like to see what application is consuming resources. Which of the following tools should the technician use to view the system performance? 

A. msconfig 

B. Task Manager 

C. Event Viewer 

D. netmon 


Q132. A technician would like to remove the dust inside of a desktop computer. Which of the following should the technician use to MINIMIZE exposure to the dust while protecting internal hardware components? (Select TWO). 

A. Mask 

B. ESD mat 

C. ESD strap 

D. Antistatic bag 

E. Safety goggles 

F. Rubber gloves 

Answer: A,E 

Q133. A PC technician has been asked to verify certain Group Policies applied on a workstation. Which of the following commands should be run on the workstation? 

A. extract 

B. tasklist 

C. gpupdate 

D. gpresult 

E. chkdsk 


Q134. An administrator has a virtual client running but cannot receive network connectivity. The host workstation is able to access the network. Which of the following would the administrator check on the host to repair the problem? 

A. The cable connected to the network 

B. Virtual host network adapter 

C. USB host adapter 

D. The domain of the virtual machine 


Q135. A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem? 

A. Run System Restore, update antivirus program, and run an antivirus scan. 

B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration. 

C. Remove all temporary files, turn off System Restore, update and run an antivirus scan. 

D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode. 


Regenerate 220-902 question:

Q136. Which of the following Windows OS capabilities allows modern Windows versions to run applications written for older versions natively? 

A. Microsoft Virtual PC 

B. Compatibility mode 

C. Hyper-V 

D. Virtual XP mode 


Q137. A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann’s email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred? 

A. Social engineering 

B. Phishing 

C. Spear phishing 

D. Hijacking 


Q138. The type of security threat that uses computers or other networks to accept and pass on viruses is called: 

A. phishing. 

B. botnets. 

C. logic bomb. 

D. man-in-the-middle. 


Q139. When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad: 

A. CMOS battery. 

B. video card. 

C. IDE cable. 

D. floppy cable. 


Q140. Which of the following is an example of client-side virtualization? 

A. Compatibility mode on a program icon properties menu 

B. Running a DOS application on a Windows 7 32-bit operating system 

C. Cloud hosted office applications 

D. XP mode running in Windows 7 64-bit operating system