Improve 220-902 exam cost Guide

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Q161. A user states that when typing in directions on a navigation website, the map is not viewable in a newer web browser. The technician runs updates to Java, but is still unable to view the map. The technician should change which of the following Internet Options? 

A. Compatibility view 

B. Manage add-ons 

C. Clear browser cache 

D. Pop-up blocker 


Q162. How would a technician install Windows OS on a MAC OS computer without using third-party software? 

A. Terminal 

B. Boot Disk 

C. Disk Utility 

D. Boot Camp 


Q163. Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO). 

A. Windows 7 Home Premium 

B. Windows Vista Business 

C. Windows XP Home 

D. Windows XP Professional 64-bit 

E. Windows XP Media Center 

Answer: A,B 

Q164. Which of the following security threats happens when another person enters a secured area with an authorized person? 

A. Tailgating 

B. Shoulder surfing 

C. Spoofing 

D. Phishing 


Q165. A technician is in need of a device that would give the BEST network protection within a single device. Which of the following devices would the technician use? 






Q166. Which of the following command line tools will terminate a non-system process without restarting the computer? 

A. Shutdown 

B. Kill 

C. Erase 

D. Break 


Q167. Which of the following best practices is used to fix a zero-day vulnerability on Linux? 

A. Scheduled backup 

B. Scheduled disk maintenance 

C. Patch management 

D. Antivirus update 


Q168. A Windows workstation is suspected of having malicious software that created an infected start-up item or service. Which of the following tools would a technician use to test this theory? 

A. chkdsk 

B. msconfig 

C. dxdiag 

D. ipconfig 


Q169. A company that manages its own cloud, while utilizing a third-party vendor to help manage storage, is implementing which of the following infrastructure types? 

A. Hybrid 

B. Community 

C. Private 

D. Public 


Q170. A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT? 

A. Document findings, actions, and outcomes 

B. Escalate problem to a senior technician 

C. Re-establish new theory of probable cause 

D. Perform a full system backup