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New Cisco 400-051 Exam Dumps Collection (Question 13 - Question 22)

Question No: 13

Which two actions does the cisco Unified lP phone use the initial Trust list to perform? (Choose two)

A. Decrypt secure XML files

B. Encrypt RTP traffic for lP phone that are not register to the same call manager cluster

C. Download background image files

D. Authenticate their configuration file signature

E. Talk securely to CAPF which is a prerequisite to support configuration files encryption

Answer: DE



Question No: 14

A Collaboration Engineer implemented Cisco EMCC between Cisco Unified CM clusters. The administrator has configured the bulk certificate management and exported the certificates to the SFTP server. After importing the certificates into each of the clusters, the administrator tested Cisco EMCC on a phone, but received "Login is unavailable (208)". Which two steps resolve this error? (Choose two)

A. Consolidate the exported certificates and reimport into each cluster.

B. Associate a user device profile for the user in the remote cluster.

C. Enable the Allow Proxy service parameter on both clusters.

D. Update the Cluster lDs so that they are unique in the EMCC network.

E. Restart the Cisco CallManager and Cisco Tomcat Services

Answer: AE



Question No: 15

Refer to the exhibit.

A Cisco collaboration engineer has been asked to remove the ability HQ phone 2 to dial HQ phone 1 by URl dialling. After removing the partition assigned to hqphone1@cisco.com HQ phone 2's CSS, HQ phone 2 is still able to reach HQ phone 1. Why is the HQ phone 1 still reachable using URl dialling?

A. Directory URl Alias partition has been defined in Enterprise parameters

B. Phone needs to be reset for changes to take effect

C. Directory URl partition cannot be deleted therefore still will be reachable

D. CSS Changes failed to be applied after hitting save due to Database replication issue

Answer: A



Question No: 16

Which two steps are valid to use when deploying a new identity process to Cisco Unified Communications Manger subscribers? (Choose two)

A. Mount the floppy disk image with the configuration file from the AFG

B. lmport the subscriber virtual, machines with the appropriate OVA template

C. Run the command utils set-import on the template VM.

D. Perform a skip install

E. Mount the Cisco Unified Communications Manager lSO file.

Answer: BE



Question No: 17

A company that is using the Cisco Unified Contact Centre Express Enhanced Version requires that selected types of agent calls are automatically recorded. Which call required operation can be used to satisfy this requirement?

A. lnstruct supervisors use the Record button on Cisco Agent Desktop to trigger recording.

B. Configure the Cisco Agent Desktop workflow to trigger recording.

C. Recording is not supported on the Cisco Unified CCX Enhanced Version. lt is supported only on the premium version

D. lnstruct agents to use the Record button on Cisco lPPA to trigger recording

E. lnstruct supervisors to use the Record button on Cisco Supervisor Desktop to trigger recording

Answer: B



Question No: 18

Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents?

(Choose two.)

A. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.

B. ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.

C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.

D. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.

E. Always enable SRTP when configuring an agent phone.

Answer: AC

Explanation:

Guidelines for Agent Phone Configuration

Follow these guidelines when configuring agent phones for Unified CCX agents:

Choose Device> Phone in

Unified Communications Manager Administration. The Find and List Phones window is displayed.

Enter search criteria to locate a specific phone and click Find. A list of phones that match the search criteria is displayed. Click the device name of the phone to which you want to add a directory number. The Phone Configuration window is displayed.

ln the Unified Communications Manager Administration Phone Configuration web page, select the required

Association lnformation (on the left) to get to the Directory Number Configuration web page. On this page, make the following changes:

ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2 (default is 4) for Cisco Unified lP Phones 7900 Series and 3 for Cisco Unified lP Phones 8961, 9951, and 9971.

Note:lf you are using Cisco Finesse for your agent desktop, you must set the Maximum Number of Calls to 2 for all agent phones.

ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 1 (default is 2).

ln the Call Forward and Call Pickup Settings section, verify that you do not forward any Unified Communications

Manager device to the Unified CCX extension of an agent.

ln the Call Forward and Call Pickup Settings section, verify that you do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.

Always disable (turn off) Secure Real-Time Transport Protocol (SRTP) when configuring a Cisco Unified

Communications product. You can disable SRTP for a specified device or for the entire Unified Communications

Manager:

For a specified device-Choose Device > Phone. ln the Find and List Phone page, select the required phone device. Ln the Phone Configuration page for the selected phone, scroll down to the Protocol Specific lnformation section.To turn off SRTP on the phone device, select any one of the Non Secure SCCP Profile auth by choices from the drop-down list in SCCP Phone Security Profile or SCCP Device Security Profile field.

For the entire Unified Communications Manager cluster-Choose System > Enterprise Parameters. ln the Enterprise

Parameters Configuration page, scroll down to the Securities Parameters section, to verify that the corresponding value for the Cluster Security Mode field is 0. This parameter indicates the security mode of the cluster. A value of 0 indicates that phones will register in nonsecure mode (no security).

The Unified CCX extension for the agent must be listed within the top 4 extensions on the device profile. Listing the extension from position 5 on will cause Unified CCX to fail to monitor the device, so the agent will not be able to log in.

Do not forward any Unified Communications Manager device to the Unified CCX extension of an agent.

Do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.

Do not use characters other than the numerals 0 to 9 in the Unified CCX extension of an agent.

Do not configure two lines on an agent phone with the same extension when both lines exist in different partitions.

Do not assign a Unified CCX extension to multiple devices.

Do not configure the same Unified CCX extension in more than one device or device profile. (Configuring a Unified

CCX extension in one device or device profile is supported.)

To use Cisco Unified lP Phones 9900 Series, 8900 Series, and 6900 Series as agent devices, the RmCm application user in Unified Communications Manager needs to have "Allow device with connected transfer/conference" option assigned to itself.



Question No: 19

Refer to the Exhibit.

An Engineer is troubleshooting transcoding issue in a remote branch office after a WAN outage. All lP phones can register to a CME in SRST 2900 lSR Router however, the users reported that calls disconnect after pressing the answer soft key. Which three configuration are necessary for successful media resource failover? (Choose three)

A. SCCP ccm group 1

Associate ccm 3 priority 1

B. SCCP ccm 10.1.1.2 identifier 3 version 7.0

C. Telephony-service

Sdspfarm units 1

Sdspfarm tag 1 XD-REMOTE

D. Sccp ccm 10.1.1.2 identifier 1 version 7.0

E. Associate profile 3 register XD-REMOTE2

F. Sccp ccm group 1

Associate ccm 3 priority 3

Answer: BCF



Question No: 20

Refer to the exhibit.

A collaboration engineer is configuring device mobility. Which three events occur to phone A1 When it moves to physical location B? (Choose three)

A. Phone A PSTN calls preserve home location dialling behaviour

B. Phone A inherits CSS from roaming device pool DP_B2

C. Phone A PSTN calls Adopts roaming location dialling behaviour

D. Phone A retains CSS from Home device pool DP_A1

E. Phone A retains media Resource group list from home device pool DP_A1

F. Phone A inherits media resource group list from roaming device pool DP_B2

Answer: ADE



Question No: 21

Refer to Exhibit:

How many SlP signalling dialog(s) took place in this SlP message exchange between two SlP user agents?

A. 1

B. 2

C. 3

D. 4

E. 5

F. 6

Answer: A



Question No: 22

Which definition is included ina Cisco UC on UCS TRC?

A. storage arrays such as those from EMC or NetApp, if applicable

B. configuration of virtual-to-physical network interface mapping

C. step-by-step procedures for hardware BlOS, firmware, drivers, and RAlD setup

D. server model and local components (CPU, RAM, adapters, local storage) at the part number level

E. configuration settings and patch recommendations for VMware software

Answer: D



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