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NEW QUESTION 1
What is the ServiceNow store?

  • A. The source for ServiceNow Community created developer content
  • B. Marketplace for free and paid certified ServiceNow applications and integrations
  • C. Downloadable content ServiceNow script archive
  • D. Alternate name for the ServiceNow Developer Share site

Answer: B

Explanation:
The ServiceNow Store is a marketplace for free and paid certified ServiceNow applications and integrations. The ServiceNow Store provides customers with access to Now Certified enterprise workflow apps from partners that complement and extend ServiceNow products and solutions. Customers can browse, try, buy, and deploy apps and integrations that suit their needs and enhance their ServiceNow experience. The ServiceNow Store is not the source for ServiceNow Community created developer content, as that is available on the Developer Portal or the Share site. The ServiceNow Store is not a downloadable content ServiceNow script archive, as that is available on the Script Library or the Script Repository. The ServiceNow Store is not an alternate name for the ServiceNow Developer Share site, as that is a separate site where developers can share applications, code snippets, UI pages, etc. Reference: ServiceNow Store

NEW QUESTION 2
Which one of the following client-side scripts apply to Record Producers?

  • A. Catalog Client Scripts and Catalog UI Policies
  • B. UI Scripts and UI Actions
  • C. UI Scripts and Record Producer Scripts
  • D. Client Scripts and UI Policies

Answer: A

Explanation:
Catalog Client Scripts and Catalog UI Policies are the client-side scripts that apply to Record Producers. Catalog Client Scripts allow you to add or modify functionality on a catalog item or record producer form. Catalog UI Policies dynamically change information on a catalog item or record producer form. UI Scripts, UI Actions, Client Scripts, and UI Policies do not apply to Record Producers. Reference: Catalog client scripts, Catalog UI policies
Reference: https://docs.servicenow.com/bundle/orlando-application-development/page/script/client-scripts/ concept/c_CatalogClientScriptCreation.html

NEW QUESTION 3
Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table:
CAD dumps exhibit
Which field or fields can a user with the itil role read?

  • A. field3 only
  • B. filed1 and field3
  • C. All fields
  • D. All fields except field3

Answer: D

Explanation:
https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/contextual-security/concept/access-control-rules.html

NEW QUESTION 4
A graphical view of relationships among tables is a <blank>.

  • A. Schema map
  • B. Dependency view
  • C. Graphical User Interface
  • D. Map source report

Answer: A

Explanation:
"Schema map: Provides a graphical representation of the relationships between tables." https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/table-administration/concept/c_TableAdministration.html

NEW QUESTION 5
Which one of the following is true for this script fragment? g_user.hasRole(,x_my_app_user');

  • A. The method returns true if the currently logged in user has the x_my_app_user role or the admin role
  • B. The method returns false only if the currently logged in user has the x_my_app_user role
  • C. There is no g_user.hasRole() method
  • D. The method returns true only if the currently logged in user has the x_my_app_user role

Answer: A

Explanation:
The statement that is true for this script fragment is that the method returns
true if the currently logged in user has the x_my_app_user role or the admin role. The g_user.hasRole() method is a client-side method that checks whether the current user has a specified role or set of roles. If no role is specified, it returns true if the user has any role. If one or more roles are specified, it returns true if the user has any one of the specified roles. However, this method always returns true if the user has the admin role, regardless of the role parameter. Therefore, in this case, the method returns true if the user has either the x_my_app_user role or the admin role. Reference: User Object Cheat Sheet, Checking user permissions

NEW QUESTION 6
When designing and creating a form, what do you create to organize fields on a form?

  • A. Related lists
  • B. Tabs
  • C. Sections
  • D. Buttons

Answer: C

Explanation:
When designing and creating a form, you can create sections to organize fields on a form. Sections are containers that group related fields together and provide a label and a description for the group. You can use sections to improve the readability and usability of the form. You can also collapse or expand sections to show or hide the fields within them.
The other options are not valid ways to organize fields on a form. Related lists are not fields, but lists of records that are related to the current record on the form. Tabs are not part of the form, but part of the application menu that allows you to navigate between different modules. Buttons are not fields, but elements that perform actions on the form, such as saving, updating, or deleting the record.
References:
✑ [Form sections]
✑ [Related lists]
✑ [Application menus and modules]
✑ [Form buttons]

NEW QUESTION 7
Which one of the following is a benefit of creating an Application Properties page for each application you develop?

  • A. An Application Properties page is a good landing page for an application
  • B. Application Properties allow a developer to override the application properties inherited from ServiceNow
  • C. Application users know to go to the Application Properties page to change the appearance of an application
  • D. Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts

Answer: D

Explanation:
A benefit of creating an Application Properties page for each application you develop is that Application Properties allow a developer or admin to make changes to an application’s behavior without modifying application artifacts. Application Properties are system properties that store configuration information for a specific application. They can be used to control various aspects of the application, such as feature flags, default values, thresholds, or URLs. By creating an Application Properties page, you can group and display all the properties related to your application in one place and make them easy to access and update. This way, you can avoid hard-coding static data in your application code and make your application more flexible and maintainable. Reference: Working with System Properties, Organizing your ServiceNow System Properties

NEW QUESTION 8
Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?

  • A. Business Service Management Map
  • B. Data Sources
  • C. Transform Map
  • D. Cl Relationship Builder

Answer: C

Explanation:
A transform map determines the relationships between fields displaying in an Import Set table and fields in an existing ServiceNow table, such as the Incidents or Users table.
Reference: https://community.servicenow.com/community? id=community_QUESTIONNO:&sys_id=69fc8369db9cdbc01dcaf3231f961935
The following platform feature can be used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:
Transform Map. This is a feature that defines the mapping between the fields of an Import Set table and the fields of a target table, such as incident, problem, or user. A transform map also specifies the logic and rules for transforming the imported data, such as coalescing, scripting, or applying data policies.
The following platform features are not used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:
Business Service Management Map. This is a feature that provides a graphical representation of the configuration items (CIs) and their relationships in the Configuration Management Database (CMDB). A Business Service Management Map can be used to visualize the impact of incidents, changes, or problems on the CIs and the services they support.
Data Sources. This is a feature that defines the connection and authentication information for an external data source, such as a file, a JDBC database, or a web service. A data source is used to import data from the external source into an Import Set table.
CI Relationship Builder. This is a feature that creates relationships between CIs in the CMDB based on predefined or custom rules. A CI Relationship Builder can be used to populate the CMDB with the dependencies and connections between the CIs. References:
Transform Maps, Business Service Management Map, Data Sources, CI Relationship Builder

NEW QUESTION 9
When creating an application through the Guided Application Creator, which of the following is a user experience option?

  • A. Portal
  • B. Mobile
  • C. Self-service
  • D. Workspace

Answer: B

Explanation:
https://docs.servicenow.com/bundle/tokyo-application-development/page/build/guided-app- creator/concept/guided-app-creator.html

NEW QUESTION 10
In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

  • A. g_form.hasRoleExactly(‘admin’)
  • B. gs.hasRole(‘admin’)
  • C. g_form.hasRole(‘admin’)
  • D. gs.hasRoleExactly(‘admin’)

Answer: B

Explanation:
Business Rule is server-side, so it uses GlideSystem API. gs.hasRoleExactly doesn't exist
In a Business Rule, the following returns true if the currently logged in user has the admin role:
✑ gs.hasRole(‘admin’). This is the correct answer because gs is the GlideSystem object, which provides methods for performing system operations, and hasRole is a method that checks if the current user has the specified role. For example, gs.hasRole(‘admin’) will return true if the current user has the admin role, and false otherwise.
The following do not return true if the currently logged in user has the admin role in a Business Rule:
✑ g_form.hasRoleExactly(‘admin’). This is not correct because g_form is the
GlideForm object, which provides methods for manipulating forms, and hasRoleExactly is a method that checks if the current user has exactly the specified role and no other roles. For example, g_form.hasRoleExactly(‘admin’) will return true if the current user has only the admin role, and false if the current user has the admin role and any other role.
✑ g_form.hasRole(‘admin’). This is not correct because g_form is the GlideForm
object, which provides methods for manipulating forms, and hasRole is a method
that checks if the current user has the specified role or any role that contains the specified role. For example, g_form.hasRole(‘admin’) will return true if the current user has the admin role or any role that contains the admin role, such as admin_ui or admin_script.
✑ gs.hasRoleExactly(‘admin’). This is not correct because gs is the GlideSystem
object, which provides methods for performing system operations, and hasRoleExactly is not a valid method of the gs object. There is no method that checks if the current user has exactly the specified role and no other roles in the gs object. References: Business Rules, GlideSystem, GlideForm

NEW QUESTION 11
Access Control debug information identifies whether each element of an Access Control granted or denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated?

  • A. Conditions, Roles, Script
  • B. Conditions, Script, Roles
  • C. Roles, Conditions, Script
  • D. Script, Conditions, Roles

Answer: C

Explanation:
"The sequence is ROLES first, then condition, then script." - Chuck Tomasi says so at this link: https://www.servicenow.com/community/grc-forum/order-of-execution- of-an-acl/m-p/1311962/highlight/true#M6538

NEW QUESTION 12
Which one of the following is the baseline behavior of a table in a privately-scoped application?

  • A. The table and its data are not accessible using web services
  • B. Any Business Rule can read, write, delete, and update from the table
  • C. Only artifacts in the table’s application can read from the table
  • D. All application scopes can read from the table

Answer: D

Explanation:
https://docs.servicenow.com/bundle/rome-application- development/page/build/applications/concept/c_DefaultDesignAccessPermissions.html The baseline behavior of a table in a privately-scoped application is that all application scopes can read from the table. A privately-scoped application is an application that restricts write access to its tables and resources to scripts within the same scope. However, read access is allowed by default for all scopes, unless the administrator explicitly denies it using an Access Control rule. This allows for data sharing between different applications while maintaining data integrity and security. References: [Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]

NEW QUESTION 13
Which of the following is a good practice for adding instructions to a form?

  • A. Annotations
  • B. Related links to wiki pages
  • C. A context Menu UI Action
  • D. A population read-only field

Answer: A

Explanation:
"Add instructional text and other design elements to your forms by using form annotations in Form Builder." https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/form-builder/task/create-form-annotations.html

NEW QUESTION 14
Which of the following is NOT a way to install an application on a ServiceNow instance?

  • A. Install an application from the Application Repository
  • B. Select the Copy button on the application record
  • C. Download and install an application from the ServiceNow Share web site
  • D. Download and install a third-party application from the ServiceNow Store

Answer: B

Explanation:
There is no "copy" button on the application record (at least I couldn't see one). Also, see here: https://docs.servicenow.com/bundle/sandiego-application- development/page/build/applications/reference/r_ManagingApplications.html

NEW QUESTION 15
Why would you build a custom app?

  • A. To fulfill is specific use case on internal processes.
  • B. To avoid using a code repository like GiotHub or GitLab
  • C. To create a custom integration for a 3rd party system
  • D. To replace servieNow base tables

Answer: A

Explanation:
A possible reason to build a custom app is to fulfill a specific use case on internal processes. For example, you may want to digitize a manual process that is not covered by an existing ServiceNow solution, such as managing inventory, tracking expenses, or scheduling events. Building a custom app on the Now Platform can help you automate workflows, improve data quality, and provide better user experiences. The other options are not valid reasons to build a custom app. To avoid using a code repository like GitHub or GitLab is not a reason to build a custom app, as you can still use source control integration with your custom app development. To create a custom integration for a 3rd party system is not a reason to build a custom app, as you can use integration tools such as IntegrationHub or REST APIs to connect with external systems without creating an app. To replace ServiceNow base tables is not a reason to build a custom app, as it is not recommended to modify or delete base tables that are essential for ServiceNow functionality. Reference: Build Custom Apps in ServiceNow – eBook

NEW QUESTION 16
Which one of the following is true for the Application Picker?

  • A. All custom application scope and the Global scope appear in the Application Picker
  • B. All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
  • C. Only custom applications appear in the Application Picker
  • D. Only downloaded applications appear in the Application Picker

Answer: A

Explanation:
https://docs.servicenow.com/bundle/tokyo-application-development/page/build/applications/task/t_SelectAnAppFromTheAppPicker.html

NEW QUESTION 17
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