What 100% Correct Education-Cloud-Consultant Practice Exam Is

NEW QUESTION 1
An Admissons office is interested in evaluating historical trends of its applicants to get greater insights on its applications yield and melt.
What should the consultant advise?

• A. Leverage the existing sample reports.
• B. Use the Admissions Connect Tableau Accelerator.
• C. Create a custom report type.

Answer: B

Explanation:
The consultant should advise to use the Admissions Connect Tableau Accelerator to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. The Admissions Connect Tableau Accelerator is a tool that provides pre-built dashboards and reports for Admissions Connect users to analyze their data and metrics. The Admissions Connect Tableau Accelerator can help the Admissions office evaluate historical trends of its applicants and get greater insights on its applications yield and melt by using features such as funnel analysis, cohort analysis, or geographic analysis. Leveraging the existing sample reports, creating a custom report type, or using Data Studio to process old data are not ways to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. References:
✑ https://www.salesforce.org/products/admissions-connect/overview/
✑ https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf

NEW QUESTION 2
A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?

• A. Number of student phone inquiries
• B. Percentage of staff logins each month
• C. Volume of emails to the office

Answer: B

Explanation:
The percentage of staff logins each month is a metric that the consultant can recommend to measure the success of the Salesforce implementation project for the Study Abroad office. This metric can indicate the level of user adoption, satisfaction, and engagement with the new system, as well as the effectiveness of the training and change management strategies. A high percentage of staff logins each month can show that the staff are using Salesforce regularly and consistently to streamline their internal processes, such as managing student applications, tracking program status, and communicating with
partners2.
The number of student phone inquiries and the volume of emails to the office are not valid metrics for this scenario, as they do not reflect the impact of the Salesforce implementation on the internal processes of the Study Abroad office. These metrics may be influenced by other factors, such as the demand for study abroad programs, the quality of the website and marketing materials, and the availability and responsiveness of the staff. These metrics may also not capture the efficiency and accuracy of the data and workflows that Salesforce can provide.

NEW QUESTION 3
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?

• A. EDA Data Dictionary
• B. Lightning Connect
• C. Data Loader
• D. EDA Settings

Answer: A

Explanation:
The EDA Data Dictionary is a document that provides information about the EDA objects and fields, and how they relate to each other. The consultant can reference this document to map the information from the legacy system to the corresponding EDA objects and fields in Salesforce. The other options are not documents that can help the consultant complete this task. References:
✑ https://powerofus.force.com/s/article/EDA-Data-Dictionary

NEW QUESTION 4
A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?

• A. Course Offering
• B. Course Connection
• C. Term Grade
• D. Program Enrollment

Answer: B

Explanation:
Course Connection is an EDA object that the consultant should use to track which classes are taught by teaching assistants. Course Connection is an object that represents a junction between a Contact and a Course Offering. Course Connection can be used to track various types of roles, such as student, teacher, or teaching assistant. The consultant can create a custom picklist value for teaching assistant on the Course Connection object and associate it with the Contacts who teach classes. Course Offering, Term Grade, and Program Enrollment are not EDA objects that can track which classes are taught by teaching assistants. References:
✑ https://powerofus.force.com/s/article/EDA-Course-Connections
✑ https://powerofus.force.com/s/article/EDA-Course-Connections-Create

NEW QUESTION 5
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?

• A. Projects are required to have at least one Salesforce staff person on the project team.
• B. Projects use CumulusCI for continuous integration and deployment.
• C. Projects must be compatible with the Education Data Architecture (EDA).

Answer: B

Explanation:
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation
or extension. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/open-source- commons/open-source-projects
✑ https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics

NEW QUESTION 6
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about costs and suggests using other license types for full-time recruitment users.
What should the consultant discuss with the client?

• A. The business use case requires a Salesforce Platform license.
• B. The business use case requires a full Salesforce license.
• C. Education Cloud requires a Customer Community license.

Answer: B

Explanation:
✑ Understanding Licensing Requirements:
✑ Business Use Case for Full Salesforce License:
✑ Cost Considerations:
✑ Implementation Steps: References:
✑ Salesforce Licensing Guide: Salesforce Licenses

NEW QUESTION 7
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?

• A. Course Connection
• B. Attendance Event
• C. Time Block
• D. Course Offering

Answer: D

Explanation:
Course Offering is an EDA object that indicates a class is available for a given term. Course Offering is an object that represents a specific instance of a course that is offered during a term. Course Offering can be used to track various information about a class, such as name, code, capacity, faculty, location, or schedule. The consultant can create a Course Offering record for each class that is available for a given term and associate it with the Term object. Course Connection, Attendance Event, and Time Block are not EDA objects that indicate a class is available for a given term. References:
✑ https://powerofus.force.com/s/article/EDA-Course-Offerings
✑ https://powerofus.force.com/s/article/EDA-Course-Offerings-Create

NEW QUESTION 8
A college is planning an advancement campaign and wants to create a report using Cross Filters that segments business school alumni by Household who work for Fortune 500??
Which report should the consultant create to meet the requirement?

• A. Contact and Account report
• B. Contact and Affrications report
• C. Contact and Relationships report

Answer: A

Explanation:
A Contact and Account report can be used to segment business school alumni by Household who work for Fortune 500 companies using Cross Filters. The report can filter Contacts by their Primary Affiliation to the business school and their Household Account Name, and then use a Cross Filter to show Accounts with Account Type equals Fortune 500. A Contact and Affiliations report can show the affiliation details of Contacts, but not their Household information. A Contact and Relationships report can show the relationship details of Contacts, but not their Account Type. References:
✑ https://help.salesforce.com/s/articleView?id=sf.reports_cross_filters.htm&type=5
✑ https://powerofus.force.com/s/article/EDA-Reports

NEW QUESTION 9
A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?

• A. Trigger handlers were loaded into production.
• B. The community was set to Active.
• C. Declarative automations were deployed successfully.

Answer: A

Explanation:
The consultant should verify that trigger handlers were loaded into production when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging Table-Driven Trigger Management (TDTM) for the school that is implementing Salesforce with EDA to track parents and students in a community. Trigger handlers are classes that contain the logic for EDA triggers and can be controlled by Trigger Handler records. Trigger handlers need to be loaded into production before deploying declarative customizations or enabling features that depend on them. The consultant should verify that trigger handlers were loaded into production by checking if the EDA_TDTM package was installed or if the Trigger Handler records were created. The community being set to Active or declarative automations being deployed successfully are not steps that the consultant should verify when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging TDTM for the school that is implementing Salesforce with EDA to track parents and students in a community. References:
✑ https://powerofus.force.com/s/article/EDA-TDTM
✑ https://powerofus.force.com/s/article/EDA-Installation

NEW QUESTION 10
A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements.
When are Salesforce.org releases?

• A. Approximately two weeks after Salesforce.com releases
• B. Approximately one month before Salesforce.com releases
• C. Approximately two weeks before Salesforce.com releases
• D. Approximately one month after Safesforce.com releases

Answer: A

Explanation:
Salesforce.org releases are approximately two weeks after Salesforce.com releases. This means that Salesforce.org customers can benefit from both platform enhancements and industry-specific solutions in a timely manner. The other options are incorrect because they do not reflect the actual release cadence of Salesforce.org. References:
✑ https://powerofus.force.com/s/article/SFDO-Release-Schedule
✑ https://www.salesforce.org/blog/salesforce-org-release-schedule/

NEW QUESTION 11
An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.
Which solution should the consultant recommend?

• A. K-12 Architecture Kit
• B. Nonprofit Success Pack
• C. Education Data Architecture
• D. Program Management Module

Answer: A

Explanation:
The consultant should recommend K-12 Architecture Kit as an out-of-the-box solution to track enrollments by grade for the elementary school. K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. The consultant can help the elementary school configure and customize K-12 Architecture Kit to track enrollments by grade using features such as Grade Enrollment or Grade Level. Nonprofit Success Pack, Education Data Architecture, and Program Management Module are not out-of-the-box solutions to track enrollments by grade for the elementary school. References:
✑ https://github.com/SalesforceFoundation/k12-architecture-kit
✑ https://powerofus.force.com/s/article/K12-Architecture-Kit

NEW QUESTION 12
The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%.
The President's Office and dean are supportive and ready to launch the project. What should the consultant confirm?

• A. The director has end-user support for the project.
• B. The director has leadership support for the project.
• C. The project has a specific vision.
• D. The project has a measurable goal.

Answer: A

Explanation:
The consultant should confirm that the director has end-user support for the project, because this is a key factor for a successful implementation. End-user support means that the people who will use Salesforce on a daily basis are involved in the project, provide feedback, receive training, and adopt the new system. The other options are already given in the scenario, so they do not need to be confirmed by the consultant. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-key-stakeholders
✑ https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-change-management

NEW QUESTION 13
The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org. The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?

• A. Create an Account sharing rule to provide Read access based on record type.
• B. Create a Program Plan sharing rule to provide Read access based on record type.
• C. Change the default Program Plan sharing setting to Private.

Answer: B

Explanation:
The consultant should configure a security setting to create a Program Plan sharing rule to provide Read access based on record type for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. A sharing rule is a security setting that allows users to extend sharing access to users in public groups, roles, or territories. A Program Plan sharing rule can help the system admin provide Read access to external users based on record type by granting access to specific Program Plan records that are relevant or appropriate for external users, such as students or advisors. Creating an Account sharing rule to provide Read access based on record type, changing the default Program Plan sharing setting to Private, or creating a custom Permission Set for external users are not security settings that the consultant should configure for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. References:
✑ https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5
✑ https://powerofus.force.com/s/article/SSHub-Pathways

NEW QUESTION 14
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?

• A. Flow with evocable action
• B. Data Cloud
• C. Data Processing Engine

Answer: B

Explanation:
✑ Data Integration and Analysis:
✑ Capabilities of Data Cloud:
✑ Implementation Steps:
References:
✑ Salesforce Documentation: Salesforce Data Cloud

NEW QUESTION 15
College advisors want assistance proactively identifying student issues as they arise. Which functionality in Student Success Hub should the consultant recommend?

• A. Advising Events
• B. Mass Actions
• C. Early Alerts
• D. Success Plans

Answer: C

Explanation:
Early Alerts is a functionality in Student Success Hub that the consultant can recommend to meet the requirement of providing assistance to proactively identify student issues as they arise. Early Alerts is a feature that allows users to create and manage alerts for students who may need intervention or support, such as academic, financial, or personal issues. Early Alerts can help college advisors proactively identify student issues as they arise by using features such as Alert Reasons, Alert Statuses, or Alert Assignment Rules. Advising Events, Mass Actions, and Success Plans are not functionalities in Student Success Hub that can meet the requirement of providing assistance to proactively identify student issues as they arise. References:
✑ https://www.salesforce.org/products/student-success-hub/overview/
✑ https://powerofus.force.com/s/article/SSHub-Early-Alerts

NEW QUESTION 16
University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, and its company Contacts, Leads, Opportunities, and Activities.
Which solution should the consultant recommend?

• A. Sales Cloud
• B. Heroku
• C. Education Data Architecture
• D. Financial Services Cloud

Answer: A

Explanation:
Sales Cloud is a CRM solution that helps sales teams manage their sales processes, from lead generation to closing deals. Sales Cloud can track investment companies and their contacts, leads, opportunities, and activities, as well as provide reports and dashboards to monitor performance and revenue. Sales Cloud can also integrate with other Salesforce products, such as Marketing Cloud and Service Cloud, to create a unified customer experience. Sales Cloud is suitable for UIS because it operates independently of the university and does not need the specific features of Education Cloud or Financial Services Cloud, which are designed for higher education institutions and financial services providers, respectively. Heroku is a cloud platform that allows developers to build, run, and scale applications, but it is not a CRM solution by itself. References: [Sales Cloud Overview], [Sales Cloud Features], [Sales Cloud Pricing]

NEW QUESTION 17
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