What Refresh 220-902 Is?

Ucertify offers free demo for 220-902 exam. "CompTIA A+ Certification Exam (902)", also known as 220-902 exam, is a CompTIA Certification. This set of posts, Passing the CompTIA 220-902 exam, will help you answer those questions. The 220-902 Questions & Answers covers all the knowledge points of the real exam. 100% real CompTIA 220-902 exams and revised by experts!

The article at Testaimer.com going over http://www.testaimer.com/220-902-test is very comprehensive.

Q51. A technician is working a trouble ticket for a user. After addressing the issue, the technician asks the user to verify functionality. The user confirms the system is functioning, but the computer’s speakers now emit an irritating noise. The technician states this is a byproduct of the solution, and the user will eventually get used to the noise. Which of the following professionalism principles is the technician failing to address? 

A. Avoiding being judgmental 

B. Avoiding dismissal of the customer’s problems 

C. Avoiding an argument with the customer 

D. Maintaining a positive attitude 


Q52. Which of the following is the FASTEST way for a user to synchronize data between an iPhone and a work PC? 

A. Transfer data via WiFi Direct to the user’s laptop. 

B. Use Bluetooth to share data from the phone. 

C. Connect the iPhone’s USB cable and use iTunes. 

D. Copy the data from the phone to a MicroSD card. 


Q53. A critical server was replaced by the IT staff the previous night. The following morning, some users are reporting that they are unable to browse to the Internet upon booting their workstations. Users who did not shut down their workstations the previous day are able to connect to the Internet. A technician looks at the following report from a workstation with no Internet connectivity: 

IP Address: 


DHCP Server: 

DNS Server: 

Default Gateway: 

Given the above report, which of the following is the cause of why some workstations are unable to browse the Internet? 

A. The workstation has an APIPA address. 

B. The DHCP server is unavailable. 

C. The default gateway router is misconfigured. 

D. The DHCP server is misconfigured. 



The network administrator has changed the IP address of ComputerA from to and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. 


Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer. 

Answer: Review the explanation for all details: 

Q55. Joe, a user, just downloaded a game onto his company phone. When he is not using the device, it unexpectedly dials unrecognized numbers and downloads new content. Joe is the victim of which of the following? 

A. Trojan horse 

B. Spyware 

C. Social engineering 

D. Worms 


Q56. A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video. Which of the following is MOST likely the cause? 

A. The motherboard BIOS version is out of date. 

B. The incorrect video card drivers are installed. 

C. The power connector for the video card is unplugged. 

D. The video card is unsupported by the motherboard. 


Q57. A mobile phone has started to respond slowly and erratically. The user has done a soft 

reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem? 

A. Perform a force stop 

B. Reset to factory default 

C. Upgrade to a larger battery 

D. Close running apps 


Q58. A technician is installing Bluetooth speakers in a conference room. Which of the following will be the average operating range of the speakers? 

A. 10 feet (3 meters) 

B. 15 feet (5 meters) 

C. 30 feet (9 meters) 

D. 45 feet (14 meters) 


Q59. Ann reports that printouts from the department laser printer have become faded. She has already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing? 

A. Transfer roller 

B. Fusing assembly 

C. Registration assembly 

D. Duplexing assembly 


Q60. A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST? 

A. Fusing 

B. Paper handling 

C. Transfer 

D. Development